Agreement

1. Exchange - an automated web product that provides services for the exchange and financial instruments, which is provided by the Contractor on the basis of this agreement and the rules of the Service.
2. Customer - an individual who accepts the terms of the Contractor and this agreement.
3. Order - information transmitted by the Customer to the Contractor in electronic form and indicating that he accepts the terms of use of the Service offered by the Contractor.
4. Exchange transaction - transactions for receiving electronic title units in exchange for non-cash funds, receiving non-cash funds in exchange for electronic title units, exchange operations with electronic title units, as well as operations for the purchase, sale and exchange of external financial instruments permitted for use , at its own expense and on its own behalf.

1. If the Contractor's account receives an amount that differs from that specified in the order, and if payment is made to the Contractor's account from details that differ from those specified in the order, the Contractor terminates the contract unilaterally and returns all funds to the Customer's details, minus the amount of commission expenses in translation time.
2. If the Contractor does not send title units to the specified details of the Customer within 12 hours, the Customer has the full right to demand termination of the agreement and a full refund to his account. The application for termination of the agreement and return is carried out by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the agreement, the return is made within 24 hours from the receipt of the request to terminate the agreement. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
3. If the title units are not received from the Customer to the Contractor's account within 30 minutes from the moment the Customer submits the order, the agreement between the parties is terminated by the Contractor unilaterally. The customer may not be notified about this. If the funds are received at the details of the Contractor after 30 minutes, then the funds are returned to the Customer's account, minus the amount of commission expenses during the transfer.
4. If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the payment system, the Contractor shall not be liable for damage resulting from this circumstance. In this case, the Customer agrees that all claims will be made against the payment system, and the Contractor, in turn, provides assistance to the best of its ability within the framework of applicable law.
5. In the event that a fake of communication flows is detected or an impact is exerted in order to worsen the work of the Contractor, namely its program code, the order is suspended, and the funds transferred under this order are returned to the Customer's account, minus the amount of commission expenses during the transfer.
6. The Customer fully agrees that the Contractor bears limited liability under this agreement and does not give additional guarantees to the Customer, and also does not bear any additional liability to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
7. The Customer undertakes to act within the framework of the law, as well as not to falsify communication flows and not create obstacles for the normal operation of the Contractor's program code.
8. If the Customer specifies incorrect details, the Contractor shall not be liable for damage and consequences in case of an erroneous transfer of funds.

In the event that unforeseen circumstances arise during the processing of the Customer's order that contribute to the Contractor's failure to fulfill the terms of the agreement, the deadlines for the implementation of the order are postponed for the duration of the force majeure. The Contractor is not liable for overdue obligations. Force majeure events include:

• technical problems encountered in the operation of the Contractor's web product;
• technical problems associated with preventive maintenance, or failures in the operation of payment systems;
• legislative actions of the government, or actions of executive authorities that prohibit or suspend the operation of the Internet, the Service, electronic payment systems, banking institutions, etc.

1. When concluding this agreement, the Customer undertakes not to use the Service for illegal transfers and fraudulent activities. In case of violation of this clause, the Customer shall bear criminal liability established by law.
2. If it is impossible to complete the order automatically, for reasons beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous data of the Customer's order, the Contractor shall pay for the application within the next 12 hours or return the payment to the Customer's details minus commission costs.
3. The Contractor has the right to transfer information about the transfer of electronic currency at the request of: law enforcement agencies, administrations of payment systems, as well as victims of illegal actions affected by fraud proven by the judicial authorities.
4. In case of suspicions of fraud or money laundering, the execution of the Customer's applications is suspended, and the Customer undertakes, upon first request, to provide the Contractor with copies of documents proving his identity and copies of documents identifying him as a taxpayer with explanations confirming the validity of the submitted applications. Until the Customer fulfills the requirements of this clause of the Agreement, the execution of the Customer's orders is not carried out.
5. The Customer undertakes not to interfere with the work of the Contractor and not to cause damage to its software and hardware, and also undertakes to transfer accurate information to ensure that the Contractor fulfills all the terms of the agreement.