Parties to the agreement
This agreement is concluded between the Internet exchange service, hereinafter referred to as the Contractor, on the one hand, and the person who used the services of the Contractor, hereinafter referred to as the Customer, on the other hand.
List of terms
Exchange - an automated web product that provides services for the exchange and financial instruments, which is provided by the Contractor on the basis of this agreement and the rules of the Service.
Customer - an individual who accepts the terms of the Contractor and this agreement.
Exchange transaction - transactions for receiving electronic title units in exchange for non-cash funds, receiving non-cash funds in exchange for electronic title units, exchange operations with electronic title units, as well as operations for the purchase, sale and exchange of external financial instruments permitted for use , at its own expense and on its own behalf.
Terms of agreement
This agreement is organized by the terms of the public offer, which is formed when the Customer submits an order and is one of the main components of this agreement. A public offer is the information displayed by the contractor about the conditions for submitting an order. The main components of the public offer are the actions taken at the end of the order by the Customer and talking about his exact intentions to make a deal on the terms proposed by the Contractor before completing this order. The time, date, and parameters of the order are created by the Contractor automatically at the time of completion of the formation of this order. The proposal must be accepted by the Customer within 12 hours from the end of the formation of the order. The Agreement shall enter into force upon receipt of the title units in full, specified in the order, from the Customer to the details of the Contractor. Operations with title units are accounted for in accordance with the rules, regulations and format of electronic settlement systems. The agreement is valid for a period that is set from the moment of order submission until termination at the initiative of one of the parties.
Subject of the agreement
By using an automated web product, the Contractor undertakes to exchange title units for a commission from the Customer, after submitting an order and by selling title units to persons who wish to purchase them for an amount specified not lower than in the order submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In the event of a profit during the exchange, it remains on the Contractor's account as an additional benefit and a premium for commission services.
If the Contractor's account receives an amount that differs from that specified in the order, and if payment is made to the Contractor's account from details that differ from those specified in the order, the Contractor terminates the contract unilaterally and returns all funds to the Customer's details, minus the amount of commission expenses in translation time.
If the Contractor does not send title units to the specified details of the Customer within 12 hours, the Customer has the full right to demand termination of the agreement and a full refund to his account. The application for termination of the agreement and return is carried out by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the agreement, the return is made within 24 hours from the receipt of the request to terminate the agreement. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
If the title units are not received from the Customer to the Contractor's account within 30 minutes from the moment the Customer submits the order, the agreement between the parties is terminated by the Contractor unilaterally. The customer may not be notified about this. If the funds are received at the details of the Contractor after 30 minutes, then the funds are returned to the Customer's account, minus the amount of commission expenses during the transfer.
If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the payment system, the Contractor shall not be liable for damage resulting from this circumstance. In this case, the Customer agrees that all claims will be made against the payment system, and the Contractor, in turn, provides assistance to the best of its ability within the framework of applicable law.
In the event that a fake of communication flows is detected or an impact is exerted in order to worsen the work of the Contractor, namely its program code, the order is suspended, and the funds transferred under this order are returned to the Customer's account, minus the amount of commission expenses during the transfer.
The Customer fully agrees that the Contractor bears limited liability under this agreement and does not give additional guarantees to the Customer, and also does not bear any additional liability to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
The Customer undertakes to act within the framework of the law, as well as not to falsify communication flows and not create obstacles for the normal operation of the Contractor's program code.
If the Customer specifies incorrect details, the Contractor shall not be liable for damage and consequences in case of an erroneous transfer of funds.
Within 24 hours from the date of entry into force of this agreement, the Contractor provides a guarantee for the services provided.
In the event that unforeseen circumstances arise during the processing of the Customer's order that contribute to the Contractor's failure to fulfill the terms of the agreement, the deadlines for the implementation of the order are postponed for the duration of the force majeure. The Contractor is not liable for overdue obligations. Force majeure events include:
technical problems encountered in the operation of the Contractor's web product;
technical problems associated with preventive maintenance, or failures in the operation of payment systems;
legislative actions of the government, or actions of executive authorities that prohibit or suspend the operation of the Internet, the Service, electronic payment systems, banking institutions, etc.
Form of agreement
This agreement is accepted by both parties and has the same legal force as an agreement in writing..
Claims and disputes
Claims under this agreement are accepted by the Contractor from the Customer in electronic form, indicating the essence of the claim. The claim is sent to the Contractor's details specified on the "Contacts" page. The claim sent by the Customer must contain, without fail, the full name of the customer, his e-mail address, clearly stated claims to this agreement or to the operation of the Service, and motivated requirements. The term for consideration of a claim by the Service is up to 48 hours. Based on the result of the consideration of the claim, the Customer will be sent a reasoned response to the electronic details that he indicated in the claim.
Carrying out exchange transactions
When concluding this agreement, the Customer undertakes not to use the Service for illegal transfers and fraudulent activities. In case of violation of this clause, the Customer shall bear criminal liability established by law.
If it is impossible to complete the order automatically, for reasons beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous data of the Customer's order, the Contractor shall pay for the application within the next 12 hours or return the payment to the Customer's details minus commission costs.
The Contractor has the right to transfer information about the transfer of electronic currency at the request of: law enforcement agencies, administrations of payment systems, as well as victims of illegal actions affected by fraud proven by the judicial authorities.
In case of suspicions of fraud or money laundering, the execution of the Customer's applications is suspended, and the Customer undertakes, upon first request, to provide the Contractor with copies of documents proving his identity and copies of documents identifying him as a taxpayer with explanations confirming the validity of the submitted applications. Until the Customer fulfills the requirements of this clause of the Agreement, the execution of the Customer's orders is not carried out.
The Customer undertakes not to interfere with the work of the Contractor and not to cause damage to its software and hardware, and also undertakes to transfer accurate information to ensure that the Contractor fulfills all the terms of the agreement.
The Contractor has the right to refuse the Customer to use the Service, without giving reasons.
The offered goods and services are not provided by order of a person or enterprise operating payment systems. We are an independent service provider and make our own decisions about prices and offers. Enterprises operating payment systems do not receive commissions or other remuneration for participating in the provision of services and do not bear any responsibility for our activities.